Cleaning Services:
Reservice: Our initial cleaning does not include future stains or spots. These will require additional service at an extra cost.
Area Rug Cleaning: Shop cleaning for area rugs takes 7-14 days. After that, a $10 per day storage fee applies. Unclaimed rugs after 90 days will be discarded for hygiene reasons.
Payment: You agree to pay the amount listed on the work order upon completion or based on your selected payment terms. Late payments will incur fees and interest.
Rug Cleaning Release and Authorization:
Stain Removal: We strive to remove stains, but cannot guarantee complete removal. Some stains may cause permanent damage that cleaning cannot repair.
Fringe: Soiled fringe may retain discoloration after cleaning, or develop browning or tears.
Wear and Tear: Cleaning cannot reverse gradual wear and tear that affects the look and feel of rugs.
Shrinking & Buckling: Shrinking or buckling is a possibility during any rug cleaning.
Rug Backings: Rugs with certain backings may develop odor, discoloration, or deterioration after cleaning. We hold no responsibility for such damage.
Natural Fiber Rugs: Dhurries, Viscose, Sisal, and Seagrass rugs might develop new dark spots or lightening during cleaning.
Deodorization: We cannot guarantee odor removal with normal cleaning.
Urine contamination might lead to color bleeding and rug damage.
Hidden Damage: Pre-existing damage from water, furniture, insects, urine, or dry rot may worsen after cleaning, causing permanent stains or deterioration.
Cleaning Process:
We adhere to industry standards, using professional cleaning solutions and maintaining temperatures between 145-160°F for optimal disinfection and soil removal. This ensures a cleaner and healthier environment for your home or office.
SMS/Text Messaging Terms and Conditions
By providing your mobile phone number to Lewis Carpet Cleaners (hereinafter “we,” “us,” or “our”), you expressly consent to receive text messages (SMS messages) from us, our agents, representatives, affiliates, or anyone texting on our behalf, to the mobile phone number you provided. This consent applies even if your number is on a Do Not Call list (state or federal). You understand that providing your mobile phone number is not a condition of purchasing any goods or services.
The types of text messages you may receive depend on your relationship with us and your specific requests. These may include, but are not limited to:
Appointment reminders
Confirmations
Rescheduling information
Cancellation notices
Promotional messages, including special offers, discounts, sales announcements, and new product information.
We may also send you text messages related to your account, your use of our services, or other important information.
The frequency of text messages you receive will vary.
Standard message and data rates may apply to each text message sent or received, as provided in your mobile phone service rate plan. We are not responsible for any charges imposed by your mobile carrier.
You can opt-out of receiving text messages from us at any time. To unsubscribe, reply STOP to any text message you receive from us. You will receive a confirmation message confirming your opt-out request. After this, you will no longer receive text messages from us, except as required by law or to complete a transaction you initiated.
For help or information regarding our text messaging program, reply HELP to any text message you receive from us. You can also contact us at 650-366-3477 or Info@Lewiscarpetcleaners.com
Our text messaging service is available on most major mobile carriers. However, we do not guarantee that all carriers will support our service.
Your privacy is important to us. The collection, use, and protection of your personal information, including your mobile phone number, is governed by our Privacy Policy. We will not share your mobile phone number with third parties for their own marketing purposes without your explicit consent, except as outlined in our Privacy Policy.
We reserve the right to modify these SMS Terms and Conditions at any time. Any changes will be effective immediately upon posting the revised Terms and Conditions on our website https://4carpetcleaning.com/terms-and-conditions/ . Your continued consent to receive text messages after such changes constitutes your acceptance of the new terms. We encourage you to review these terms periodically.
We are not liable for any delays in the receipt of any SMS messages, as delivery is subject to effective transmission from your network operator. We are not responsible for any undelivered messages.
These SMS Terms and Conditions shall be governed by and construed in accordance with the laws of California and the United States, without regard to its conflict of law principles.
If you have any questions about these SMS Terms and Conditions, please contact us at:
Lewis Carpet Cleaners
2658 Spring st Suit A
Redwood City CA 94063
650-366-3477
Info@LewisCarpetCleaners.com
For a quick estimate, fill out the form on our contact page. We will email you a report for your specific situation and an estimated price based on what most homes your size cost.
San Mateo, Santa Clara,
San Francisco & Calaveras
(800) 23-LEWIS
(650) 366-3477
